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Our
Story
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Jennifer Jiggetts is our Founder and Chief Creative Officer. She started making jewelry when she was 8-years-old and never stopped. From 2012-2014, Jiggetts served as a Peace Corps Volunteer in Lesotho in southern Africa teaching English and Life Skills to elementary school students. The problem she noticed was the girls’ education was not on par with that of the boys’ because they had more domestic chores. Jiggetts and her community started a jewelry business called the Tsoaing (Swy-ing) Primary School Craft Project and raised enough money to install a water pump. As a result, her girls’ test scores increased, they were able to stay in school, and the business was recognized by the Obamas through their Let Girls Learn initiative. Jiggetts now sources seshoeshoe (seh-shway-shway) beads from her beloved Basotho community. Her ultimate mission is to create joyful moments for her customers and to embolden marginalized communities through entrepreneurship and economic empowerment.
Shipping & Returns
SHIPPING INFO
Jennifer Jiggetts Jewelry meticulously handcrafts every item from her design studio. We offer free shipping on all domestic orders. Domestic orders ship via USPS Priority or First Class Mail Monday through Saturday. Due to the handmade nature of our items and some unexpected shipping delays, there may be some delays and you may not get your product as promptly as usual. All products are currently shipping in about 1 week (and 1-2 weeks for customized pieces) unless otherwise noted. However, please note any time-sensitive orders at checkout or send us an email at jenniferjiggettsjewelry@gmail.com. International orders typically take about a month to arrive, depending on customs processing and order destination. Jennifer Jiggetts Jewelry is not responsible for lost items or customs and international shipping fees placed on orders.
RETURN & REFUND POLICY
Jennifer Jiggetts Jewelry strives to give you the best customer satisfaction and therefore doesn’t anticipate any returns. However, if you are not satisfied with a purchase, we are happy to accept returns for unopened items in their original packaging. Customers must initiate the return process within 48 hours of receiving their order. To initiate a return, please email jenniferjiggettsjewelry@gmail.com and we will assign you an RMA number. Returns will not be processed without this number. We will contact you when we receive your package. There is a 15% restocking fee for returns, however, you can use your return as a store credit. Buyer is responsible for shipping costs. Thank you for shopping with Jennifer Jiggetts Jewelry.
WHAT OUR CUSTOMERS SAY
Michelle E.
I was so excited to receive my seshoeshoe bracelet in the mail. It was just as beautiful as the picture on the website and the quality was undeniable. The purchase process was smooth and Jiggetts even included a lovely bonus item. I'll definitely be coming back for my holiday and birthday gifts!
Bill G.
Jiggetts has some high quality merchandise with very reasonable prices. I just ordered and received a necklace and earring set for my wife and she loved it.
Niya G.
The scarf I bought is so cute and a great accessory! It’s perfect for the upcoming months. Burgundy is my favorite Fall/Winter color, so this will be my go-to scarf for the season! Jiggetts was awesome with quick delivery, and even included a sweet handwritten card and a gift! Will definitely continue to support this business!!
Patrice D.
I wanted some unique earrings for my fall engagement photoshoot and Jennifer Jiggetts delivered just that! My earrings were handmade and delivered to me within a week, just in time for my photoshoot! The earrings were packaged perfectly to prevent possible damage, and I made good use of the jewelry bag. I can't say enough good things about Jennifer Jiggetts Jewelry.